The purpose of the NQF level 2 New Venture Creation qualification is to provide a qualification that can form the basis for structured programmes for potential and existing entrepreneurs to capitalise on opportunities to start and grow sustainable businesses that form part of the mainstream economy, enabling the learners to tender for business opportunities within both the public and private sectors.

This qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing industry. The qualification provides an introduction to contact centre and/or Business Process Outsourcing operations. The qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service.

The purpose of the qualification is to build the knowledge and skills required by employees in junior management. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as junior managers in the community and to respond to the challenges of the economic environment and changing world of work.

The purpose of the Qualification is to develop the appropriate skills and knowledge required by a person for the establishment and development of a small to medium business venture, and address the economic, administrative and behavioural (psycho-social) barriers that contribute to success in starting and sustaining the venture.

This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.

This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational.

A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values.

Serve as a facilitator and advisor to employees and management regarding safety and health aspects in the workplace including the monitoring and inspecting of the workplace, the recording and investigation of incidents and accidents. They also implement and maintain Occupational Health and Safety systems in order to ensure a safe and healthy work environment.

A Project Manager applies knowledge of project management to achieve project objectives in a specific field of application

A Supply Chain Practitioner develops operational schedules and action plans to coordinate service delivery in the supply chain in accordance with customer/end user requirements and performance objectives and manages relationships with customer/end user and suppliers

A Marketing Coordinator provides a support role to marketing team members and managers by undertaking administrative tasks, coordinating key deliverables to ensure that a company meets its strategic marketing and sales objectives.

A Learning and Development Practitioner plans, writes learning objectives, selects and adapts learning resources required for the delivery of learning interventions, and facilitates learning in an occupational context.

An Occupational Trainer, plans, prepares for, coordinates, implements and evaluates learning programmes to achieve occupational trainee competence.

The Adult Literacy Teacher plans, organises and implements a well-structured programme or a series of learning events; facilitates a learning programme; designs, produces and or adapts learning materials and additional learning resources (LTSM); produces, implements and evaluates assessment instruments, and profiles learners. The ALT performs all these activities for adult learners at NQF Level 1. The Adult Literacy Teacher may work as an assistant to the Adult Education Teacher.

Short-term Insurance Claims Assessor assesses the validity of the claim against the contract in order to determine/ recommend whether to settle or reject a claim and provide comments on risk improvements and moral risks.

Community health workers: Creates a bridge between the providers of professional health services, community services, social agencies and vulnerable populations within the community through:

The purpose of this qualification is to prepare a learner to operate as a Management Assistant.
The qualification provides an opportunity for the learner to acquire a range of skills to be able to coordinate the activities of the organisation and provide professional administrative and secretarial support to managers, either as part of a team or individually.

Contact Centre Managers manage and optimise quality contact centre operations and practices

The purpose of this qualification is to prepare a learner to operate as an office supervisor in an office environment. Office supervisors Plan, organise, lead and control supervisory functions in an office environment.

This occupational qualification provides an opportunity for the learner to acquire a range of administrative skills to coordinate the activities of an office including information management and operational processes.































At Evolutionary Mind, we are dedicated to empowering individuals and organisations through expert training programs that foster growth, innovation, and success. With a team of experienced instructors and a commitment to excellence, we specialise in delivering tailored learning solutions that meet the unique needs of our clients.
Whether you're looking to enhance your team's skills, improve leadership capabilities, or gain industry-specific knowledge, our comprehensive training offerings are designed to deliver measurable results. We offer a range of courses, from leadership development and technical training to soft skills enhancement, all designed to equip individuals and organisations with the tools they need to succeed in today's competitive landscape.
Our approach blends the latest industry insights with practical, hands-on learning, ensuring that participants not only grasp essential concepts but also know how to apply them in real-world scenarios. At Evolutionary Mind, we believe in creating a culture of continuous learning and growth, helping our clients stay ahead of the curve and achieve their long-term
goals.
Short courses offer a powerful opportunity to rapidly upskill, stay relevant in a competitive market, and adapt to the demands of the evolving digital economy. Whether you're advancing your career, enhancing your leadership capabilities, or exploring new fields, these focused learning experiences provide practical, immediately applicable knowledge — all without the long-term commitment. They are a smart, flexible investment in your personal and professional growth.
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The Quality Council for Trades and Occupations (QCTO) is a Quality Council established in 2010 in terms of the Skills Development Act (Act 97 of 1998) as amended in 2008.The QCTO also offers guidance to skills development providers (private and public) and assessment centres who must be accredited by the QCTO in order to implement occupational qualifications.
Evolutionary Mind Centre of Higher Learning is accredited as a skills development provider with QCTO.
Evolutionary Mind Centre of Higher Learning is accredited to offer e-learning.
Once enrolled on a programme you will receive a rollout plan setting out the implementation of the programme from start to finish. All feedback on you assignments will be loaded onto your online profile.
Evolutionary Mind offers dedicated learner support through various channels that are communicated during induction.
The AQPs are field experts responsible for ensuring that assessments are of high quality and meet industry standards and requirements.